Muntinlupa City Lone District Representative Jimmy Fresnedi has raised concern over recurring water service interruptions affecting residents served by Maynilad Water Services, Inc., saying the outages are increasingly disrupting daily life in the city.
Fresnedi cited growing frustration among constituents, particularly over what he described as the lack of immediate mitigation measures from the water provider.
“Based on my interviews with my constituents, it doesn’t feel like there should be a water tanker roaming around every time there are water service interruptions. Shouldn’t they be there right away?” he said.
He added that many residents are forced to adjust their routines, including staying up late just to wait for water supply to resume.
“Many residents, especially those with jobs in the following day, are staying up late just to wait for water, which should not be the case,” Fresnedi stressed.
The lawmaker recalled a recent town hall meeting where Maynilad had committed to coordinating with local government units for the prompt deployment of water tankers during outages.
However, he said the commitment has yet to be fully realized.
“Unfortunately, it’s not being done. There are no water tankers seen circulating. That is the general sentiment,” he added.
Fresnedi said his legislative team is now gathering data in preparation for a possible House resolution that would call for a congressional inquiry into the recurring service issues.
While Maynilad has maintained that infrastructure upgrades are underway to improve reliability, he noted that residents have yet to experience meaningful improvements.
He also urged the Metropolitan Waterworks and Sewerage System (MWSS) to exercise stronger regulatory oversight.
“I hope that our water regulator should practice proactive measures that will compel the water concessionaires to deliver stable and efficient water services for our people. And that its power should not be limited to just imposing penalties,” he said.
Meanwhile, Muntinlupa City Mayor Ruffy Biazon earlier sent formal letters to Maynilad President and CEO Ramoncito Fernandez and Chief Operating Officer Christopher Jaime Lichauco, raising similar concerns over daily water interruptions.
Biazon also criticized the company’s public communication, saying residents were not adequately or promptly informed about both scheduled and unscheduled service disruptions.