GCash users can now request official civil registry documents—including birth, marriage, and death certificates, as well as Certificates of No Marriage (CENOMAR) and Certificates of Death (CENODEATH)—directly through the app, following a partnership with the Philippine Statistics Authority (PSA) to digitize public services.
Launched on Wednesday, the initiative also involves service provider Pilipinas Teleserv and introduces the PSAHelpline Mini App within the GCash ecosystem.
Users can access the service under the GLife section of the app, making GCash the first e-wallet in the country to host PSAHelpline and to provide PDF civil registry certificates via its platform.
“The PSA Helpline Mini App within the GCash app simplifies how Filipinos request civil registry documents by integrating secure requests and payments into a trusted digital platform. This partnership reflects our vision of a citizen-centered and digitally enabled government that delivers faster, more convenient public service to every Filipino wherever they may be,” said PSA National Statistician Undersecretary Claire Dennis Mapa.
“By making essential civil registry documents easier to access, we are helping more Filipinos participate in the digital economy and access the opportunities they deserve,” added Cleo Celeste Santos, VP and Head of Public Sector at GCash.
The digital service aims to reduce barriers for citizens, especially those in remote areas, by streamlining the process for requesting, paying for, and receiving vital documents directly from their smartphones.